service
The Tap: Service Culture Meets Millennial Culture
Is there a generational divide when it comes to offering quality restaurant service?
MoreW.A. Frost: Hot Patio, Icy Service?
Sounds as though a consensus is forming around the W.A. Frost patio experience: gorgeous scenery, lousy service, fair-to-middling food. Food Court clocks in with a lengthy and not particularly flattering assessment. kevin47 on Chowhound said the same thing a couple of months ago, supplying a similar depth of detail.
MoreEsme Murphy: Burger Jones Lacks Hustle
Esme Murphy of WCCO piled on Burger Jones last night via Twitter, declaring: “Wow Burger Jones really slow service — tons of empty tables — but we are told the kitchen can’t handle it !” Burgers — the quintessential fast food — should be relatively easy to crank out, but a new staff (plus an […]
MoreMy Dinner at Manny’s
Last night, I put on my one decent shirt and headed out with my wife to Manny’s Steakhouse in its new Foshay Tower location. The goal: Celebrating our second anniversary with some pricey but world-class steaks. But within five minutes of being seated — immediately after the arrival of the bread basket — the two […]
MoreCafe Maude: Closing Time Comes Early
Stephanie March gently kneecaps Cafe Maude for trying to sweep her group out the door before closing time. Kudos to her for keeping up the pressure — if keeping posted hours is a pain, post less ambitious hours. Another ding for a great local restaurant with a notoriously lousy service ethic…
MoreDesperation Breeds… Good Service?
Philip Dorwart, writing at Mpls.St. Paul, recounts a couple anecdotes that suggest — to him — a pattern of improving service in the Twin Cities. Presumably, this is spurred by everyone’s fear of drowning in the ongoing depression. Anything to it?
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