Restaurant Server Don’ts

The New York Times’ Bruce Buschel is making a list of 100 things his restaurant staff should not do and published the first 50. Waiter Rant responds. (Also see the Heavy Table’s 25 Things Diners Hate About Restaurants and the 25 Things Chefs Hate About You.) [via Kottke and Yoshi in the comments]

4 Comments

yoshi on 10/30/2009 at 4:13 PM

I really dislike lists like this. It assumes everyplace (and location – the world is not New York) is the same and everyone wants the same experience.

Waiter rant took a crack at the first 50 and I find I am agreeing with him more than I agree with Buschel.

http://waiterrant.net/?p=1485
Aaron Landry on 10/30/2009 at 4:23 PM

Waiter Rant’s response is great — I’ve updated the above post. Thanks.
Elsa on 10/30/2009 at 5:42 PM

I expected to hate this article, but overall I didn’t think it was too bad, keeping in mind that Buschel is making this list for his own restaurant. I don’t think they’re supposed to be universal. At my neighborhood place that I visit once a month, where I always have the same server, of course I’d prefer things to be more relaxed.
Joanna on 10/30/2009 at 9:07 PM

My mother was in the restaurant business in San Francisco for many years, and she took pride in training her staff to give excellent service, so I’ve had that list drilled into my head. I respect good servers and tip very well. Today I ordered soup at a counter. There were two soups and I was served the wrong one. What?

Comments are closed.